What Exactly Does a Virtual Assistant Do?

When you own an online store, it’s essential to make sure customer service is covered around the clock. It can be difficult to find someone reliable and efficient enough to take on the task. That’s where virtual assistant services come into play. Connecting you with the best virtual phone assistants, an invaluable service like this has the potential to revolutionize your business.

What is a virtual assistant?

Usually working as a remote contractor, virtual assistants provide remote administrative services for any kind of professional. You simply hand over any necessary documents and information virtually, and everything else is covered for you. While virtual assistants perform a wide array of services for clients, some of the most common are:

  • Taking and making phone calls, scheduling appointments, and coordinating travel.
  • Bookkeeping and upkeep of databases.
  • Graphic design, logo, and brand support.
  • Providing customer support to increase loyalty, boost brand image, and convert sales.
  • Aid in general office and administrative support.
  • Developing and maintaining a website to promote your business.
  • Coaching to improve your productivity and mental health.
  • And much more!

As you can see, with the onset of the digital age, the definition of a virtual assistant has expanded. In the past, virtual assistants were able to offer remote support in a more limited capacity. Now, they can essentially power your business remotely, allowing you to focus on the important things. The more appropriate question to ask might be: what 

can’t a virtual assistant do?

What are the advantages of hiring a virtual assistant?

Now that you have a good understanding of what kind of tasks a virtual assistant can take on, why hire one? There are several reasons you could choose to hire an assistant instead of doing the work yourself. Here are just a few:

Your Money Goes Farther

Because virtual assistants can work from anywhere, you can often outsource your work to countries with a lower cost of living. For the same money you’d spend on a local hire, you can support workers in foreign countries with a fair wage. Your money goes farther outside of Western nations. This means you can help stimulate the world economy and help provide a good standard of living for your international assistants.

Free up Time for Your Employees

Your full-time employees also stand to gain when you hire a virtual assistant. The assistant can perform routine duties, so your employees are free to focus their attention on the important things. Without the boring office paperwork, your business would fall apart. With a virtual assistant, the mundane business tasks get completed, so full-time staff can concentrate on big-picture, more complex tasks. 

Save on Training

When you hire an employee, you usually have to spend a fair bit of time training them. When you hire a virtual assistant the new worker is already an expert in the field. This means they can get to work autonomously right away, once you provide them with the necessary materials.

Work Gets Done While You Sleep

One of the brilliant perks of outsourcing work to international virtual assistants is that work will quite literally be completed while you sleep. This is especially handy when you need 24/7 phone coverage or other services. You can maximize your business productivity, knowing the work you need completed is already covered.

Communication Matters

You may ask yourself how you’re supposed to communicate with your virtual assistant if you can’t interact with them in person. Aside from email, there are several other tools you can use to ensure you are always in touch with your assistant. These include communication tools like Slack and project management tools like Trello. Because you’ll be charged hourly, you can also employ time-tracking software to keep track of time worked. With these tools, you can easily keep track of work completed and communicate with your assistant in a timely fashion.

The longer you work with a virtual assistant, the more familiar they will become with your processes and preferences. This will quickly make them an integral part of your team. Before you know it, it will feel like they’re right there next to you!

How virtual assistant services can help you run your business.

For online store owners with limited time, virtual assistants can be valuable assets. At Virtual Assistant Mexico, our top aim is to provide our customers with the best bilingual virtual assistants available. We service any English-speaking or Spanish-speaking country, and our international expertise means you’ll be well taken care of. We also ensure our customers and employees are satisfied, creating a win-win situation for all parties.

Our team reviews your unique needs to match you with the perfect virtual assistant for your needs! Contact us today to schedule a free consultation and learn how our hard-working virtual assistants can make a difference in your life. 

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